BroadPay is easing Collections, Payments and Payouts. #40Days40FinTechs Zambia and Malawi edition, Day 32

BroadPay; a Zambian FinTech is supporting last mile financial inclusion through digital financial services accessible anywhere, anytime. The company processes electronic payments for different service providers ranging from mobile network operators, utilities like electricity & water companies and Internet merchants through self-service kiosks.

BroadPay’s flagship product is Lenco; a payments gateway that accept and make payments in Zambia with mobile money, bank transfers and cards.

“We are a payment company that helps businesses accept payments from their customers through cards and mobile money payments. We incorporated in 2012 and started looking for investors. Our operations started in 2013 after we got our first seed investment. We onboard our clients through our APIs available on our web page. Clients fill in the onboarding forms available on our website and get started,” Bright Chinyundu, the Founder and CEO of BroadPay said.

He added: “We started with bill payments so we deployed self service kiosks in shopping malls where people could deposit cash and pay for bills like airtime, electricity and pay TV. In 2018, we started to scale and developed an APP so that people from anywhere across the country could access our services. But this meant that we needed a payment solution. At that time, there was only one payment gateway which was a card payment gateway owned by a bank. This inspired us to build our own APIs and payment platform.”

Chinyundu stressed that interoperability and collaboration is key to the success of FinTech in Zambia and across Africa.

“Unlike other markets, in Africa, we have to build the foundation ourselves. For example, when we started, we had to build a payment gateway. That is the foundation. So, someone else who comes and says they want to build a digital wallet, they will have to collaborate with us because we already got a payment gateway. They now don’t need to go and start building from scratch. That is how important collaboration is,” Chinyundu said.  

He noted that the other issues affecting the FinTech industry are low trust in digital innovations, preference for cash over digital money and limited funding for FinTech innovations.

“We keep going out to look for money. In an ecosystem like this, we don’t only need the founders and companies building the products. We also need HiPipo, COMESA Business Council and other partners because without you, we will not get the additional support. Thank you for the 40 Days 40 FinTechs initiative as it is really supporting the ecosystem. We need enablers like you,” he concluded.

BroadPay featured on Day 32 of the 40 Days 40 FinTechs initiative; Zambia and Malawi edition. The roll-out of the 40 Days 40 FinTechs initiative in Zambia and Malawi followed its success in East Africa. Over the past 5 years, the 40 Days 40 FinTechs initiative has featured over 200 FinTech stories from Uganda, Tanzania, Kenya, and Rwanda. This initiative has also engaged hundreds of end-users and shared their stories with millions worldwide.

The primary objective of this initiative is to support and showcase innovative FinTech giants and start-ups from across Africa, with a focus on promoting financial inclusion and economic growth, in addition to giving start-ups access to the resources they need to develop new and innovative financial solutions that can benefit underserved populations. Such resources include but are not limited to Level One Project guidelines, Mojaloop Open Source Software and Inclusive Finance systems, etc.